Google Business Profile
- Google Business Profile
- Google Maps
- Search Console
- GA4
- BrightLocal
- Whitespark
Overview
Show up when someone nearby searches for what you do.
For a local business, the Google Business Profile — still called GMB by most people — is often the first thing a customer sees: before your website, before your ads. We set it up properly, get it verified and keep it accurate, active and bringing in calls.
Everything stays in your name. We're added as managers, never owners, and you get a plain-English monthly report of the calls, direction requests and website visits your profile brings in.
What you get
Scoped to what you need — nothing padded on.
Setup & claiming
New profiles created, or existing ones claimed — including recovering ownership from a former agency or employee.
Verification
We prepare you for the method Google offers — video recording, live video call, phone, email or postcard — so it passes first time.
Profile optimisation
Categories, services, products, hours, attributes and a description written for customers, not stuffed with keywords.
Photos & posts
Real photos of your premises, team and work, and regular posts about offers, events and news.
Reviews
An easy way to ask happy customers for reviews, a reply to every review, and reports on reviews that break Google's policies.
Multi-location
Consistent profiles for every branch, with bulk verification where you qualify.
100%
Owned by you — we're managers, not owners
Monthly
Calls, directions and clicks reported
≤5 days
Google's usual review time after verification
How it works
Four steps. No surprises.
- 01
Audit
Ownership, verification status, categories, reviews and how you compare with the businesses around you.
- 02
Fix
Name, address, categories and details brought in line with Google's guidelines.
- 03
Verify
We plan the verification with you so it passes, then wait out Google's review.
- 04
Maintain
Posts, photos, review replies and a monthly report.
Yes. Google renamed Google My Business to Google Business Profile in 2021. Most people still call it GMB.
Google decides, based on your business type, location and history — it can't be chosen. Video verification is common today; we tell you exactly what to show before you record.
Nobody honestly can. Rankings depend on how relevant, close and prominent your business is for each search. We improve everything you control and report the results.
Always. It stays in your Google account; we're added as managers and can be removed at any time.
Next service
Local SEO & Maps Ranking →