GMB Suspension & Reinstatement
- Appeals tool
- Video verification
- Live video call
- Business registration
- Google Business Profile Help
Overview
Profile suspended? Fix the cause, then appeal with proof.
A suspended or disabled Business Profile can take your calls and direction requests to zero overnight. Most suspensions trace back to something specific: keywords added to the business name, an address that doesn't qualify such as a virtual office, a sudden change of details, or a storefront listing for a business that serves customers at their location.
We find the cause, fix the profile so it follows Google's guidelines, gather the evidence Google asks for — registration, licence, tax certificates and utility bills that match your name and address — and file the appeal through Google's appeals tool. No shortcuts that make things worse, like creating a new profile while the appeal is under review.
What you get
Scoped to what you need — nothing padded on.
Suspension diagnosis
We read the reason Google gives in the appeals tool and audit the profile against its guidelines.
Profile clean-up
Name, address, categories and service areas corrected before anything is appealed.
Evidence pack
Registration, licence, tax certificate and utility bills checked so the name and address match the profile exactly.
Appeal filing
The appeal submitted through Google's appeals tool, with the evidence attached in time.
Verification problems
Failed video verifications, verification stuck in review and missing options worked through with Google support.
Ownership & duplicates
Recovering a profile someone else controls, transferring primary ownership and removing duplicate listings.
Fix first
The cause is corrected before the appeal goes in
Evidence
Documents matched to your name and address
Honest
No guarantees — Google makes the decision
How it works
Four steps. No surprises.
- 01
Diagnose
The reason for the restriction and everything on the profile that could have caused it.
- 02
Fix
The profile corrected first, so the appeal isn't refused on the same problem.
- 03
Evidence
Documents gathered and matched to the profile's name and address.
- 04
Appeal
Filed through Google's appeals tool, then followed up until Google decides.
Nobody can — Google makes the decision. We guarantee a corrected profile and a complete, well-evidenced appeal, which is what gives you the best chance.
No. Google asks you not to create a new profile for the same business while an appeal is under review; it usually makes things worse.
Yes. Failed videos usually miss one of the three things Google asks to see: where the business is, proof it exists such as permanent signage with your name, and proof you manage it. We plan the recording with you before you shoot.
You can request ownership from the current owner through Google; if they don't respond, Google may let you claim it yourself. We handle the request and the follow-up.
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